+44 1793 208040 info@ivocom.com

Cloud Telephony

The Infinite Possibilities Of The Cloud Allow You To Choose The Services You Need

When selecting a business phone system, one size doesn’t fit all. It’s about designing the right fit so you can focus on running your business, not worrying about your phone system.

The right fit is the one that gives you the tools to increase productivity and efficiency and help you grow your business profitably while improving client support. Many cloud phone systems out there were designed for the small-office/home-office market and lack true business functionality.

You have the flexibility to design a hosting package customized for your unique business applications.

Business

Ivocom
End User Licence Includes:
Operator group
Hunt group or ACD group
Automated attendant
Paging group
Voicemail
Call forwarding
Call attached data
Advanced call routing
Voicemail to email
Presence display
User License

MX Standard

Zultys
End User Licence Includes:
Operator group
Hunt group or ACD group
Automated attendant
Paging group
Voicemail
Call forwarding
Call attached data
Advanced call routing
Voicemail to email
Zultys mobile communicator for iPhone/Android

MX Premium

Zultys
End User Licence Includes:
Operator group
Hunt group or ACD group
Automated attendant
Paging group
Voicemail
Call forwarding
Call attached data
Advanced call routing
Voicemail to email
MXIE: Unified communications client license
Outlook Communicator with exchange integration: single
User license
MXvideo single user license (Adds HD video support to MXIE)
Zultys mobile communicator for iPhone/Android
MXconference: Voice conference participant license (max 60 participants)
Fax session (origination or termination – max 60)

Contact Centre

Zultys
End User Licence Includes:
Operator group
Hunt group or ACD group
Automated attendant
Paging group
Voicemail
Call forwarding
Call attached data
Advanced call routing
Voicemail to email
MXIE: Unified communications client license
Outlook Communicator with exchange integration: single
User license
MXvideo single user license (Adds HD video support to MXIE)
Zultys mobile communicator for iPhone/Android
MXconference: Voice conference participant license (max 60 participants)
Fax session (origination or termination – max 60)
Inbound call center: (ICC) license for one agent or supervisor
MXreport – contact center edition

All Call Groups Come With The Following Functionality:

  • Customizable call distribution to agents
  • Call queue
  • Quit queue options
  • Music on hold
  • In-queue announcements–position in queue and wait time